Tuscola County Medical Care Community Trademarked Logo

Tuscola County Medical Care Community

"Your Partner in the Life Continuum"

Admissions Videos
"TCMCC is truly a place that provides exceptional quality of care." Brea Kozan
"The support staff provides excellent care and attention." Dolly Valentine
"All the staff are very friendly with a smile on their face." Pricilla Tietz
"I cannot even begin to express what a great facility it is." Robin Jones Vollmar

Accommodations

Campus accommodations include two 10-bed state of the art houses providing skilled nursing care in a family-style living environment, where every resident has a private bedroom and private bath. The main building offers 16 private suites with resident bedroom, separate living/visiting room and private bath. Also offered in the main building are 2-bed, semi-private "suites" providing each resident with his or her own bedroom area and a shared bath. All rooms are equipped with local phone service, basic cable TV and Wi-Fi internet as part of the room rate.

Basic
Cable TV

Free
Wi-Fi

Private Rooms
Available

Local
Phone Service

Life Enrichment

The Life Enrichment Department provides a diverse program designed to meet the interest and preference of our residents here at the Tuscola County Medical Care Community. Areas of focus that are encouraged during participation in the program, as well as in residents person-centered care plans include: social, emotional, cognitive, physical, and spiritual enrichment.

Culinary Services

Here at Tuscola County Medical Care Community there are many different options for your loved one to choose from. Residents are offered a liberalized diet with many options including a main menu, a secondary menu, soup and sandwich alternative, along with daily specialty items to accommodate all tastes and preferences.

Sara Pruss (989) 672-0538
Ann Tuckey (989) 672-0514

Admissions

Our Admissions department is your point of contact for all the various aspects of placing your loved one in our care. We know how overwhelming this transition can be and we are here to help you every step of the way. Feel free to call, email, or stop by with any questions or concerns. We are available Mon-Fri 8:30am-6pm and by appointment for off hours and tours of the community.

Want news and updates about TCMCC?

There are many ways to get news and updates about Tuscola Medical Care Foundation.

Tuscola County Medical Care Community Trademarked Logo

Tuscola County Medical Care Community

Administration Team

Brenda Kretzschmer

RN, NHA

Chief Executive Officer

E-Mail

Maggie Root

CHC

Chief Financial Officer

E-Mail

Maggie Root CFO
Rachel Curtis CNO

Rachel Curtis

RN

Chief Nursing Officer

E-Mail

Candi Huizar

V.P.

Personnel

E-Mail

Kris Singer

V.P.

Plant Operations

E-Mail

Tuscola County Medical Care Community Trademarked Logo

Tuscola County Medical Care Community

Governing Board

Doug Hall

DHHS

Chairman

E-Mail

Sue Morris

DHHS

Vice-chair

E-Mail

Mike Beardon

DHHS

Board Member

E-Mail

Board Meeting Dates

January 24, 2017February 28, 2017March 28, 2017April 25, 2017
May 23, 2017June 27, 2017July 25, 2017August 15, 2017
September 26, 2017November 30, 2017December 19, 2017January 29, 2018

Meetings begin at 9:00am at the Tuscola County Medical Care Community main building. Meeting times are subject to change. All changes will be posted on the bulletin board in the Community's main corridor as well as this website.

Tuscola County Medical Care Community Trademarked Logo

Tuscola County Medical Care Community

Corporate Compliance Policy and Procedure

Corporate Compliance Policy

Tuscola County Medical Care Community is committed to conducting its business in a manner that facilitates quality, efficiency, honesty, integrity, respect and full compliance with applicable laws and regulations. The Facility and its governing Board have an on-going commitment to ensure that all operations are conducted in accordance with both the letter and spirit of applicable laws and regulations as well as the organization's own policies and procedures.

Corporate Compliance Program

The Tuscola County Medical Care Community Corporate Compliance Program is under the direction of the Corporate Compliance Officer, who reports directly to the facility Administrator and as needed to the Board of Directors. The Corporate Compliance Committee is an inter-disciplinary committee representing all areas of practice within the organization. The Committee is responsible for developing and maintaining the Corporate Compliance Program, as well as regularly evaluating its effectiveness within the organization. The Corporate Compliance Officer and Committee are also responsible for overseeing any corrective actions taken to resolve issues of non-compliance.

Duty To Report

All employees have a duty to report issues of non-compliance. Disciplinary action can result for any employee aware of non-compliance, who does not report it. Common types of occurrences include: unethical or unprofessional behavior, fraud, theft, asset abuse, health and safety issues and/or conflicts of interest.

Non-Retaliation Policy

Acts of intimidation, or retaliation against anyone who has fulfilled his/her duty to report non-compliance and/or participate in an investigation, are strictly prohibited. Anyone involved in acts of intimidation or retaliation will be subject to disciplinary action up to and including termination.

Anonymity and Confidentiality

You have the option to report a concern anonymously. However, please understand that an anonymous report m ay hinder our ability to perform a complete investigation if sufficient detail is not provided and we cannot contact you. This could impede corrective action. If you choose to provide your name and request confidentiality, we will attempt to keep your identity as private as possible. In some cases, we may be legally-bound to disclose your name to investigators, auditors or other persons responsible for oversight of our compliance program.

Reporting Issues, Actions, and Complaints

Online - Making an anonymous complaint is easy click the link below, fill out the form, and submit.
24 hour telephone hotline - A 24 hour message hotline is available. Hotline Number: (989) 551-6822 you will be directed to a voice mail system. You will need to provide enough relevant information to start an investigation. Please be specific. Click here to view the complaint form to ensure you are leaving the correct information.
Traditional Mail - You may mail a completed complaint form to: Tuscola County Medical Care Community ATTN: Corporate Compliance Officer 1285 Cleaver Rd. Caro MI 48723
Email - You may email a completed complaint form to complianceofficer@tcmcf.org.
Contact Corporate Compliance Officer - Maggie Root: mroot@tcmcf.org (989)672-0555

Resolutions of Investigations

All hotline complaints are logged and investigated, and reports of those investigations are reviewed by the Corporate Compliance Officer who shall work with Management and the Compliance Committee to determine the appropriate course of action(s) to resolve the complaint. Corrective actions include steps to correct the identified problem(s) as well as revise procedures t o prevent similar incidents in the future.

Tuscola County Medical Care Community Trademarked Logo

Tuscola County Medical Care Community

Tuscola Medical Care Foundation

Tuscola Medical Care Foundation

With healthcare revenues supported by tax dollars becoming increasingly volatile, the Tuscola Medical Care Foundation was established in 2014 to provide a stable supplement to operations, ensuring that future generations continue to receive high quality services that enhance their lives.

Our Mission

The purpose of Tuscola Medical Care Foundation is to enhance the lives of the residents of the Tuscola County Medical Care Community in any financial way that is needed and feasible for the foundation.

Tuscola Medical Care Foundation is a designated fund of the Tuscola County Community Foundation

Support
Why should you support the Foundation?

A gift to the foundation, no matter what size, makes a difference in the lives of our residents, their loved ones and the community at large.
Contributions support continued access to high-quality skilled nursing and rehabilitation services in our rural area.
Donations support a tradition of health care excellence since 1956.
supports continued access to high-quality skilled nursing and rehabilitation services in our rural area.
The Foundation allows TCMCC to prepare for the future and continue to enhance the quality of life for our residents and their families.

"There is no finer gift than one that offers hope to others"

Distribution
What is the money used for?

Capital Improvements
Equipment Purchases
New Services
Operations Support
Future Growth
Preparing for the upcoming aging population

Would you like to help?

There are many ways to contribute to the Tuscola Medical Care Foundation.

Cash Donations

Monetary donations are accepted at the Tuscola County Medical Care Community Business Office, Alderman Place Lobby
(main building)

If mailing please click the button below, print and fill the form then mail with your check to:
TCMCC
1285 Cleaver Rd.
Caro, MI 48723

Online Donations

We understand that your life is busy so we offer an easy and convenient way to donate from the comfort of home or right from your mobile device.

We use PayPal to keep your information safe. No need to have a PayPal account just use the link below, fill out the form and push the donate now button. It's that easy.
note: You will be redirected to a secure PayPal site.

Get Involved

There are many ways to contribute to the Tuscola County Medical Foundation.

Volunteering for fundraisers is great way to give especially for those who love to be involved.

You can also designate the foundation as a beneficiary in your Will/Estate or on your Life Insurance Policies and Certificates of Deposits.

Spread the word. Just letting other potential donors know may be as beneficial as donating yourself.

*All donations to the Foundation are eligible for federal tax deductions.

Tuscola County Medical Care Community Trademarked Logo

Tuscola County Medical Care Community

News and Updates

We have been busy preparing for the celebration of Christmas and all that this special season has to offer.

There are several Life Enrichment Activities planned for our residents that friends and family may enjoy also. ‘Arlyn at the Piano’ will be present on Friday, Dec. 15 @ 1:30PM. A Hand-bell choir concert will be presented on Monday the 18th at 6:30PM. Please consult our Life Enrichment Calendar for the entire list of events and activities.

Christmas Day meal tickets are available now through Dec. 15 at a cost of $6, available at the Business Office. There is a limit of 2 tickets per resident.

Community Room tables and Conference Rooms can be reserved to hold resident family events. Guidelines and reservation are also available at the Business Office .You may call 989 673-4117 for further information.

Please remember our residents as you are completing your holiday greeting card list. A thoughtful message from family members, friends and previous neighbors mean a lot.

If you have questions about gift giving, decorations, treats or outings please contact the individual resident’s nurse for further details. We feel bad when you bring something and have to take it back home.

Warm Holiday Wishes! Brenda Kretzschmer RN, NHA, CEO
Open House Abby Windsor 11-27-17 open house flyer
Forget-Me-Not December Update Norma Freeville 11-27-17

The Forget-Me-Nots have offered to pay ½ of the cost for the last Aviary needed at the Community. We are thrilled to provide such enjoyment to the residents.

People ask how we get our funds to purchase such large items. Sadly, it is from memorial funds specified to the Forget-Me-Not’s. We cannot divulge the names of each donor but you are a blessing to the resident’s at TCMCC.

When you ate your York Mint on Thanksgiving, did you say, “Wow, only a few weeks before Christmas.” And ,” I hope Santa can find me.” He has never missed a Christmas visit yet, so you can breathe a sigh of relief.

Merry Christmas “One and All”

-Norma Freeville

Being Thankful 11-2-17

This is the time of year that we reflect on the things for which we are thankful. Being part of this Community and having the opportunity to provide high quality of care and enrichment to add quality of life to the residents in our care is number one on my list.

For the employees that dedicate themselves to ensure all of the details of supporting and maintaining our elders whether for a short stay or long term we are grateful.

We are appreciative of our Board of Directors that provide guidance and direction, make decisions and support our Mission and Vision.

The ‘Forget-Me-Nots’, a group of ladies that raise funds to bring special musicians to our community, furnish holiday treats, purchase extras such as small appliances, gardening equipment, bird aviaries and many other items we are forever indebted to you.

Many volunteers give of their time and talents in big and small ways to support us. You are a blessing.

To the entire population of Tuscola County that supports us via our millage to help sustain the buildings that make TCMCC a point of pride for our residents, we are thankful for you.

Take time to reflect on the things that fill your heart with gratitude and joy.
Happy Thanksgiving!

Brenda Kretzschmer Congratulations 10-2-17

Former Tuscola County Medical Care Community Administrator, Margot Roedel was honored at the Health Care Association of Michigan (HCAM) Convention with induction as a Lifetime Member. Margot’s contributions to long-term care, longevity in the field and commitment to promoting person-centered care were mentioned by David LaLumia, HCAM President /CEO during the presentation. HCAM’s mission is to promote excellence in senior care by providing support, information, and advocacy on behalf of their membership.

Congratulations Margot!

Margot receiving the Health Care Association of Michigan (HCAM) Lifetime Membership
Autumn 10-1-17

Fall is now officially upon us with shorter days and cooler nights, refreshing after a very warm September. As we move into this new season, we look forward to some Halloween fun. Special activities planned at Alderman includes a Halloween Themed Party, while Baldwin and Cortland residents have both chosen to have staff’s children trick or treat.

Our fall line- up of outside chores will begin soon. The maintenance crew will be emptying the lawn sprinkler system of water to prevent freezing and breakage of lines, the window washers will be here for the semi-annual cleaning of all the windows…hmmmm, I wonder how many there are? Our beautiful summer flower beds will be cleaned out and put to bed and salt laid in for Old Man Winter’s arrival.

Just a heads up that we will again be hosting Thanksgiving Celebrations for residents and up to four (4) guests each at various dates during November. Invitations will be sent to the responsible party as identified on our paperwork. The Responsible party can pass the word to others as per the desire of each individual resident. All Thanksgiving meals will be served during the week at the lunchtime meal. Our Culinary Services staff prepare these delicious meals for Alderman and the Elder Assistants at the Small Houses do their own cooking. Turkey and all the trimmings coming up!

In the words of Hal Borland, “Of all the seasons, autumn offers the most to man and requires the least of him.” Enjoy the season everyone!

2017 Employee Picnic Brenda Kretzschmer 9-26-27

It was so nice to see so many of you come out to enjoy the annual company picnic on Saturday! Seeing the looks on the children’s faces and hearing the numerous compliments on the food and fun made my day.

Special thanks to our wonderful Personnel Department, Candi Huizar, Lori Yates and Tracy Johnson for their time and attention to ensure all of the details of the day were carried out to perfection.

See you at Picnic 2018

Petting Zoo
kids at the picnic
Bounce Houses
Forget-Me-Nots Norma Freeville 9-21-17

Even though fall is officially here, we should still be able to enjoy the outdoor gliders and protective cover in the huge pavilion occasionally.
We are really blessed to have so many entertainers willing to perform for you monthly.
The Forget-Me-Nots congratulate and welcome the new Administrator.

Greetings from Brenda Kretzschmer, RN, NHA, CEO 9-1-17

September makes me think of new shoes, fresh boxes of crayons, sharp pencils and learning new things. New beginnings are exciting!

There continues to be new things here too. Two of our departments have been re-named to better reflect the diversity and depth of their duties. Laundry/Housekeeping is now ‘Environmental Services’ and Dietary is now ‘Culinary Services’. It always takes time to get all of the badges, paperwork, signs, etc. changed but we are working on all of these items.

Over the past month, I have spent time with Department Heads and their staff learning more about everyone’s duties, job responsibilities and how they accomplish the things they need to do. Believe me, this education was an eye opener. The pride of the employees as they go about their jobs and the level of caring for our residents goes beyond impressive.

Rachel Curtis RN has assumed my previous role as the Chief Nursing Officer. She earned her Bachelor of Nursing degree from Saginaw Valley University in 2011 and joined our team in May of 2012 as the manager of the Restorative Department. Some of you may even remember her from her days as a restaurateur at Rachel’s Depot. Her leadership and management skills will be an asset to our Nursing Departments and the entire TCMCC team. Please welcome her to her new role.

As always we are here to serve you as we strive to be the premiere provider of long term care and short term rehab in Michigan.